McKinsey: How do tech companies ensure their workforce has the right skills?
Jacquelline Fuller: The technology sector is on the cutting edge of this, because when you come out of school with a computer-science degree, you know maybe a few languages, but you’re guaranteed that those languages are going to change and the approaches are going to change. So, these are some things that tech companies are familiar with: lifelong learning, reskilling. It’s something that’s just part and parcel of our daily work. McKinsey’s been one of the leaders in helping us all understand that maybe as much as a third of us--one in three of us—are going to have to do something different, because the job that we’re doing or role that we’re doing, the skills are going to change so much by 2030.
McKinsey: How is Google.org helping more people from all backgrounds participate in an increasingly digital economy?
Jacquelline Fuller: What we learned from our own business is that we were having a really hard time filling our tech-stop1 roles. Almost every business that relies on technology to keep the servers humming, to keep our computers working, needs a tech stop—a place where you can go and say, “Help me with my computer.”
For more: https://www.mckinsey.com/featured-insights/future-of-work/how-google-dot-org-is-helping-workers-prepare-for-a-digital-skill-shift?cid=other-eml-alt-mgi-mck-oth-1811&hlkid=fbee003584eb470c930e6c1bb3b6360b&hctky=10054842&hdpid=31979090-ff4a-4492-b635-34187f0a3570